We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of La Spiffy Trends (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://www.lstrends.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fit mother on Russian 48 size, she liked quality and sewing
20 Aug 2018 00:47
Dress is good, but a little prickly. Did not communicate with. Sewn with High Quality
7 Aug 2018 09:59
The 44-46 l took! Happy Wife
6 Aug 2018 02:21
All good. I should had ordered Medium size.
4 Aug 2018 00:03
A little bit long, but the quality is perfect!!
3 Aug 2018 00:03
Order 20.07. Received in SF 02.08. Track to track. Sarafan very much, for the rest of the resort at the time since dries immediately… Cotton certainly there think no, but synthetic very nice body. My options ОГ-102 and ABOUT-112 XL ordered, got good you could even XXL order, would be a little more room. But not critical. My height 1,68 cm length for 5 above the ankle. IN general, sarafan happy. Thank you.
29 Jul 2018 09:40
28 Jul 2018 00:24
A 40-42 s, normal size, fits in the chest. Form-Fitting, but free. Only-to pay for my height (155) Long (straight to the floor), most likely will hemming at least to the ankles. Quality fabric-is quite acceptable, does not shine, but not tight. The summer-it! Flat strip, joints, also, do not stick out. Defects not found
25 Jul 2018 14:34
Very fast delivery!!!
25 Jul 2018 09:12
Second Dress buyer. This was for gift. Phenomenal. Fabric and design. Fast delivery two weeks
21 Jul 2018 14:27
20 Jul 2018 01:33
Take size L. Just
20 Jul 2018 01:30
Very good dress. High quality material. Very fast delivery - 10 days. My bust - 96cm, waist - 80cm , hips - 112cm - XL are perfect . Big thank.