We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of La Spiffy Trends (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://www.lstrends.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Eyeliner like. Drawing thin. Very convenient to paint.
4 Nov 2018 06:36
Shipping 2,5 months (long). Eyeliner. Take the first time, but from other store. really waterproof, at least from tears smeared
24 Oct 2018 12:41
Very long, but quality pencil super. Order a 2nd time
22 Oct 2018 23:39
14 Oct 2018 11:19
Have not tried, then added, was for a long time
12 Oct 2018 21:45
This is my 3rd time ordering it,I absolutely loved it,the liner is really good easy to apply.
12 Oct 2018 07:06
10 Oct 2018 07:53
Use for a long time, super quality. Delivery fast.
5 Oct 2018 10:30
Like eyeliner. Long Service.
24 Sep 2018 22:47
Fine brush, clean lines. I happy
20 Sep 2018 05:21
10 Sep 2018 22:28
Very durable, fine brush, recommend
22 Aug 2018 22:12
Eyeliner good, comfortable, but a little dryish transfer to the eyes (I the shadows paint). The hand drawing, but to the eyes. Makeup convenient to do so. For price eyeliner excellent! Painted on the run and important to make-up was persistent (work 18 hours). Eyeliner persistent, but, if water warm water, and then rub towel, it is easy to wash (the hand can be seen). In cold eyeliner stick firmly. All day pass it on hand and night had мицелляркой erased. Erased крошечками some, but the eyes not scratch or injure. Delivery about a month.
11 Aug 2018 20:52
10 Aug 2018 09:17
The second time, knowing the long delivery (85 days), order 2 pcs. As all OK, draw a thin, lasts a long time, corners does not spread out. Thank you!!! Recommend!!!
29 Jul 2018 09:11
Perfect thanks I recommend
15 Jul 2018 02:30
not заказываю first time. very like. keeps good apply and comfortable